PDR by ConnectiveRx

Awareness and Adherence
Vendor Summary

PDR delivers innovative health knowledge products and services that support prescribing decisions and patient adherence to improve health.

As a leading provider of behavior-based prescription management programs, PDR provides event-driven and clinically relevant healthcare messaging through its patented process that improves patient compliance and outcomes, while preserving privacy.

Our Network

This network is made up of e-prescribing, electronic medical record (EMR), and electronic health record (EHR) applications, chain and independent pharmacies, and sponsors of healthcare-related education such as pharmaceutical manufacturers, health plans, payers, and pharmacy benefit managers. The Physicians' Desk Reference® suite of services provides healthcare professionals multichannel access to important drug information: the PDR®, the most recognized drug information reference available in the U.S.; interactive drug information services for EHR/EMR systems; digital communication services; PDR.net®; and mobilePDR®.

Product & Services


Adherence, Outbound Messaging

PDR by ConnectiveRx – CareMail

Adherence Service
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PDR’s CareMail is a manufacturer-funded adherence service that continues patient care outside of the pharmacy.

As the follow-up branch of PDR’s medication compliance programs, CareMail delivers education/refill reminders directly to the patient’s mailbox. These reminders include the pharmacy’s name, logo, and “signature” with customized content to suit the pharmacy’s needs. Benefits to Patients includes: Provides medication information to encourage adherence, encourages a higher commitment to self-care by offering wellness management tips, allows messages to be reviewed from the comfort of home, and improves access to patient resources.

PDR by ConnectiveRx – CarePoints

Messaging Program
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Get the most from your CarePoints program; drive adherence, store loyalty and revenue

CarePoints offers minimal impact to pharmacy workflow with maximum impact on patient behavior. CarePoints is a suite of in-pharmacy tools generated from within pharmacy workflow. Customized print-outs are delivered by the pharmacist along with the patient's dispensed prescriptions to encourage healthy behaviors. In an evaluation of over 240 programs, CarePoints demonstrated an increase in medication adherence of up to 6%. To get the most from your program, use each of the elements below to create the optimal communications mix for your store.

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