Synerio

The Future of Pharmacy is Conversational
Vendor Summary

Always at the forefront of AI and other advanced technologies, Synerio crafts pharmacy solutions to drive pharmacy efficiency and exceptional patient experiences. With a legacy of pharmacy innovation, Synerio uses AI to streamline both patient engagement and pharmacy operations. Our solutions make it easy for patients and pharmacy teams to get the support they need anytime. From reducing complexity behind the counter to delivering faster, more personalized care, Synerio helps create a smarter, more efficient pharmacy experience with technology that feels effortlessly human.

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Synerio Engage™

Synerio Engage™

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Reduce calls by up to 70% and transform patient engagement through conversational AI

Imagine if your pharmacy had a team of virtual pharmacy technicians ready to assist every patient any time, day or night. Synerio Engage™ makes this a reality, answering calls and texts just like a real pharmacy technician would with a two-way conversation, in 40+ languages. Patients can refill prescriptions, check order statuses, and get answers to common questions—all without waiting or disrupting your pharmacy workflow.

What we offer:

  • Your team of AI-powered virtual pharmacy assistants
    It’s like having a 24/7 call center staffed with an unlimited number of highly trained pharmacy technicians providing fast, highly personalized service to every patient in 40+ languages
  • Reduce call volume by up to 70%
    Drive operational efficiencies by offloading repetitive tasks, reducing interruptions to pharmacy workflow, and relieving the operational burden on your staff

Why choose us:

  • The first AI-powered solution for pharmacies
    Synerio Engage was purpose-built as a unified AI solution to replace outdated communication tools.
  • True two-way conversations
    Patients simply ask questions and receive intelligent responses, just as if they were speaking with a live technician.
  • Reduce repetitive work
    Give patients the power to get answers without ever having to speak to a member of your pharmacy staff.
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