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As independent pharmacies adapt to changes in patient needs and shifts in the industry, efficient communication is a constant that will always be essential.
PioneerRx users can directly send texts to a patient’s mobile device and receive replies back, all within the pharmacy’s workflow. This allows the pharmacy to stay connected with patients while keeping phone lines free and reducing disruptions.
The Two-Way SMS Messaging feature can also be helpful in facilitating curbside pickups. If a pharmacy offers a curbside service, patients can easily send a text to the pharmacy to notify the store when they have arrived at the designated pickup location.
Direct SMS messaging in the PioneerRx software is convenient for both the patient and the pharmacy. Save time and give your patients peace of mind by keeping your pharmacy easily accessible.