Can your pharmacy technology come to your rescue when you don’t have enough stock on hand? PioneerRx can!

If the balance on hand is too low to fill a prescription, PioneerRx users may quickly check Will Call for other prescriptions that contain the same or equivalent medication and have been sitting in Will Call for too long.

How to Check Stock in Will Call

By checking the stock in Will Call, pharmacies can take care of three issues simultaneously: fill prescriptions for waiting customers, maintain Will Call, and address potential problems in patients who are taking too long to pick up their medications.

Jennifer Beach, pharmacist at Sumrall Drug in Sumrall, MS, uses PioneerRx’s pharmacy software to check will call for available stock every day.

“We usually use it if we’re running low on a prescription for a waiting patient,” she explains. “If one of our sync patient’s prescriptions won’t be picked up for a few days, then we’ll check stock in Will Call, pull that prescription to fill the waiter’s so they don’t have to leave without their medication that day. This gives us time to order more medication the next day.”

This feature ensures that patients receive their medications promptly and prevents potential disruptions in their treatment plans. By efficiently utilizing available stock from Will Call, pharmacies can maintain a smooth workflow while also ensuring patient satisfaction.

A System to Handle All of Your Needs

PioneerRx's pharmacy technology empowers pharmacists and their teams to proactively manage inventory and address stock shortages in real-time.

By leveraging the Will Call feature, pharmacies can optimize their stock levels, reduce waste, and maximize the availability of medications for patients.

In addition to streamlining inventory management, PioneerRx offers a comprehensive suite of tools and features that enhance operational efficiency and patient care. From automated refill reminders to patient profiles with medication history, the software enables pharmacists to provide personalized services and improve medication adherence.

With PioneerRx, pharmacists have a robust system at their fingertips to handle various scenarios and challenges that arise in daily pharmacy operations.

The software's user-friendly interface and intuitive functionalities make it easier for pharmacists like Jennifer Beach to navigate through tasks and ensure optimal patient outcomes.


Whether it's checking Will Call for available stock, managing inventory levels, or providing personalized care, PioneerRx equips pharmacies with the tools they need to overcome obstacles and deliver exceptional pharmacy services.

With a commitment to innovation and continuous improvement, PioneerRx remains dedicated to supporting pharmacists in their pursuit of providing high-quality care and improving patient outcomes.

By leveraging the power of pharmacy technology, pharmacists can elevate their practice and make a positive impact on the health and well-being of their communities.

Choose PioneerRx and experience the difference that comprehensive pharmacy software can make in optimizing your pharmacy operations, enhancing patient interactions, and ensuring efficient inventory management.

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