In a world where almost anything can be delivered to your door, shouldn’t prescriptions be the same way? Prescription delivery is about more than convenience. It helps save time, expand accessibility, improve medication routines, support caregivers, and strengthens medication adherence and patient outcomes.

Roughly 30% of new medications are never picked up, and nearly 200,000 preventable deaths and hospitalizations plus billions of dollars in avoidable healthcare costs are attributed to medication adherence issues annually. If patients are having trouble getting their prescriptions, bringing medications directly to them through prescription delivery can be a powerful part of the solution.

What is RxMile?

‍RxMile is RedSail Technologies’ modern solution for pharmacy prescription delivery. It allows independent pharmacies to offer a professional medication delivery service comparable to big-box competitors without sacrificing control or cost effectiveness.

RxMile reduces manual steps, streamlines pharmacy workflows, and speeds up prescription deliveries, creating a smoother and more efficient experience for both pharmacy staff and patients. By simplifying delivery logistics, pharmacies can expand their services while maintaining the personal care patients expect from their local pharmacy.

How does RxMile prescription delivery work?

The RxMile platform integrates directly with PioneerRx, ensuring the pharmacy management system and delivery platform work seamlessly together.

Getting prescriptions to your patients is simple:

1. Log in to the RxMile platform
2. Create or import delivery orders
3. Optimize driver routes with smart routing tools
4. Track delivery status in real time
5. Support drivers with geofencing and alerts that help keep them on the correct route

This integrated workflow allows pharmacies to manage medication delivery efficiently while maintaining visibility throughout the entire process.

Key features of RxMile pharmacy delivery

Some of the features pharmacies love include:

• Real-time delivery status
• Smart routing and route optimization
• On-demand delivery scheduling
• Virtual signatures for secure delivery confirmation
• Direct communication between patients and drivers

These tools help pharmacies provide a modern medication delivery experience while reducing operational friction.

Who delivers the prescriptions?

RxMile helps pharmacies build a trusted driver community using either their own in-house drivers or drivers sourced through RxMile’s trusted driver placement program.

This flexibility allows pharmacies to maintain control over their delivery operations while ensuring medications reach patients safely and reliably.

How does RxMile ensure prescription delivery safety?

Medication safety and compliance are critical when it comes to pharmacy delivery services. RxMile ensures secure prescription delivery through HIPAA-compliant workflows, comprehensive audit trails, and secure electronic verification.

Live driver tracking allows pharmacies to monitor where drivers are and where prescriptions are in the delivery process at all times.

Why prescription delivery matters for medication adherence

Medication delivery services are not just about convenience. They support better medication adherence and improved health outcomes.

Prescription delivery can help support:

• Higher first-fill rates
• Fewer refill gaps
• Improved chronic disease stability
• Reduced barriers related to social determinants of health
• Better medication access and adherence

For patients, prescription delivery offers increased reliability, expanded accessibility, improved medication routines, additional support for caregivers, and valuable time savings.

For pharmacies, offering medication delivery services can lead to increased prescription volume, fewer abandoned refills, a larger service area footprint, and improved patient satisfaction and retention.

Expanding access to prescription delivery benefits everyone involved from patients and caregivers to pharmacies and the communities they serve.

How can I learn more about RxMile?

Everything you need to know about RxMile can be found here, and you can schedule a demo here.

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