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If you want to learn about the PioneerRx tools that can help you build patient relationships AND retention, then look for Rannon Ching at Connect 2019! As PIC of Tarrytown Pharmacy, Rannon’s responsibilities include facilitating patient relationships and developing new clinical services, which lend to his Connect presentations. His session on Care Plans and his “Effective Communication Tools” class will equip you with all the knowledge you need to boost loyalty and meet your patients’ needs.