The small team at Germ’s Pharmacy in Louisiana proves that with the right people in the right place, you can accomplish more than you think. With only 2 employees - and a new pharmacist starting soon - this team may be small, but it’s also mighty. Owner Germaine Robinson explains how they make time to optimize their quality metrics and star ratings, leading to healthier patients and higher reimbursements for the pharmacy. No more saying “I’ll deal with that later” - it’s time to do it now.