Meet our Hosts

We Want to Connect with You

Jeff Key

President of PioneerRx

Favorite Quote:
You can get everything in life you want if you will just help enough other people get what they want.” — Zig Ziglar
About Jeff:
I am a giver, problem solver, and creative strategist. My passion for helping others is fueled by my software engineering expertise. I developed PioneerRx Pharmacy Software to Save + Revitalize Independent Pharmacy because I believe in the power of small business and community healthcare. Outside of PioneerRx, I keep an active role in independent pharmacy. I am a member of the NCPA Innovation Board and a host of the Catalyst Pharmacy Podcast.

Mark Bivins

Vice President of Sales

Favorite Quote:
“Great vision without great people is irrelevant.” — Jim Collins
About Mark:
I am passionate about connecting people with solutions that enhance their business and make their lives easier.  As VP of Sales, I get to pair my deep-rooted curiosity with my love of implementing strategies that benefit independent community pharmacies. I get to form relationships with some of the brightest innovators and business owners that truly affect the health of their communities. Outside of work, I love watching my kids grow and trying to make my family laugh. I'm also pretty good at doing nothing when the time calls for it.
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Marsha Bivins

Marketing Director

Favorite Quote:
“At every party, there are two kinds of people – those who want to go home and those who don’t. The trouble is, they are usually married to each other.” — Ann Landers
About Marsha:
If you know me, you know that I could hold a conversation with a wall. I love meeting and talking to new people, forming connections, and creating lasting relationships. As Marketing Director, I work closely with pharmacies, vendors, and potential customers to show them how PioneerRx can benefit their business. In my free time, I can be found traveling, deep-sea diving, or convincing Mark to go to parties.

Josh Howland

VP of Clinical Strategy

Favorite Quote:
“Absorb what is useful, discard what is not, add what is uniquely your own.” — Bruce Lee
About Josh:
I am a pharmacist, strategist, and purveyor of random facts. As VP of Clinical Strategy, I love working with pharmacies and pharmacists across the country to design features that enhance and expand the practice of pharmacy. Outside of work, I enjoy spending time with my wife, daughter, and three dogs. And when I get the time I also enjoy driving, loud music, reading, and good whiskey (just not all at the same time).
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Will Tuft

Director of Education

Favorite Quote:
“It’s hard to beat a person who never gives up.” — Babe Ruth
About Will:
As the Director of Education, I help PioneerRx customers learn the ins and outs of our software to take their business to the next level. You may know me as the face and voice behind PioneerRx University and our New Feature videos. I love the outdoors, and you can find me traveling to scenic spots in my free time. I am also an avid supporter of the practical, yet stylish, “swacket” - or, sweater jacket.
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