As a Pharmacy Account Representative, you’ll help pharmacies skillfully operate their PioneerRx software. Your workday will consist of focused customer support and troubleshooting. Using your extensive pharmacy background, you’ll deliver insight and personalized software support. You will offer helpful information to address each pharmacy’s questions, requests, and concerns. You’ll be driven to share knowledge and provide prompt resolutions because you know first-hand how hectic the pharmacy environment can be.
By extending your friendly and positive attitude through the phone, you will create lasting customer connections. At PioneerRx, you’ll manage customer relationships with professionalism and devotion, just like you did in the pharmacy. You will also appreciate the role that internal teamwork plays in benefiting the company as well as our customers.
You will take pride in independently resolving software issues and enjoy boosting customers’ satisfaction with PioneerRx, one phone call at a time. As a vital member of the Support team, you’ll be an invaluable resource, both to pharmacies and to PioneerRx.
Pharmacy Technician License Required; Associate’s Degree Preferred
Minimum of 2 years’ experience in a retail or independent pharmacy environment
Experience with Windows 7 or higher
Excellent phone communication skills, including a professional and confident speaking tone
Ability to efficiently manage time and multi-task
Personal, extensive usage of pharmacy software
Comfort working in the office environment of a call center
We offer our employees competitive pay and great benefits!
(Medical, Dental, Disability Insurance; HRA and FSA; 401K; Paid Vacation, Holidays, and Sick Time)