PioneerRx Pharmacy Software in Shreveport, LA, is looking for Hardware Support representatives. After PioneerRx customers install our software, it’s up to you to provide them with in-depth troubleshooting and hardware support. You need to be willing to learn and adapt to new concepts, provide exceptional customer service, and support a variety of applications and hardware.
3 + years of experience in IT systems and installation/application support
Experience with Windows operating system support including Windows Server 2003/2008
Experience with remote support, routers, networking, and hardware
Strong LAN/WAN/Print Server troubleshooting skills
Ability to install operating systems, drivers and applications
Excellent phone communication skills, including a professional and confident speaking tone
Ability to efficiently manage time and multi-task
Experience with SQL Server
Who are we?
PioneerRx is considered one of the leading innovative software providers in the industry. With a focus on independent retail pharmacy, our commitment is to help ensure PioneerRx pharmacies enjoy long-term growth and success.
Developed with the experience of over 30 years of pharmacy software development and support, PioneerRx was built from scratch to provide the pharmacy community a software solution that is designed to evolve and adapt with the industry’s changes. PioneerRx software provides speed, simplicity, consistency, and flexibility. Software updates are released weekly to our entire customer base ensuring PioneerRx is at the forefront of pharmacy technology.
We offer our employees competitive pay and great benefits!
(Medical, Dental, Disability Insurance; HRA and FSA; 401K; Paid Vacation, Holidays, and Sick Time)