PioneerRx Pharmacy Software in Irving, TX, is seeking candidates for the position of Hardware Installer/Software Trainer. This position requires an average of 32 weeks of national and regional travel (Monday-Friday). All remaining weeks will be worked in-house. Installers should have a willingness and flexibility to learn new concepts, the capacity to provide excellent customer service, and the ability to support a variety of applications and hardware. You will be installing hardware in retail pharmacy environments and training the pharmacy on how to use the software, Responsibilities include but are not limited to:
Configuring/installing printers, workstations, servers, and any other equipment the pharmacy may have.
Providing personalized training to the pharmacy to ensure understanding of all applications and functions of the software.
Troubleshooting any issues/concerns that may arise during the installation process.
Acting as a pharmacy consultant by educating and improving productivity to allow proper execution of the pharmacy’s business.
Bachelor’s Degree preferred
Previous IT and Networking experience preferred
Superior communication and engagement skills in working with technically-proficient and novice users
Ability to perform autonomously with little direct supervision
Proficient in using Windows operating system
Must be able to lift up to 65 lbs.
Who are we?
PioneerRx is considered one of the leading innovative software providers in the industry. With a focus on independent retail pharmacy, our commitment is to help ensure PioneerRx pharmacies enjoy long-term growth and success.
Developed with the experience of over 30 years of pharmacy software development and support, PioneerRx was built from scratch to provide the pharmacy community a software solution that is designed to evolve and adapt with the industry’s changes. PioneerRx software provides speed, simplicity, consistency, and flexibility. Software updates are released weekly to our entire customer base ensuring PioneerRx is at the forefront of pharmacy technology.
We offer our employees competitive pay and great benefits!
(Medical, Dental, Disability Insurance; HRA and FSA; 401K; Paid Vacation, Holidays, and Sick Time)