As a Pharmacy Account Manager you will become a PioneerRx Pharmacy Software expert, providing remote training and product troubleshooting to our pharmacies. You are responsible for helping pharmacies determine the best possible tools and solutions that will help pharmacy owners increase efficiencies and margins. Using your extensive pharmacy background, you’ll deliver insight and personalized software support to educate pharmacy owners on best practices, market trends, and products and services in order to help them improve their productivity to achieve their desired goals. You will offer helpful information to address each pharmacy’s questions, requests, and concerns. You’ll be driven to share knowledge and provide prompt resolutions because you know first-hand how hectic the pharmacy environment can be.
By extending your friendly and positive attitude through the phone, you will create lasting customer connections. At PioneerRx, you’ll manage customer relationships with professionalism and devotion, just like you did in the pharmacy. You will also appreciate the role that internal teamwork plays in benefiting the company as well as our customers.
You will take pride in independently resolving software issues and enjoy boosting customers’ satisfaction with PioneerRx, one phone call at a time. As a vital member of the Support team, you’ll be an invaluable resource, both to pharmacies and to PioneerRx.
Bachelor’s Degree Required
Pharmacy Technician License with a minimum of 2 years’ experience in a retail or independent pharmacy environment
Experience with Windows 7 or higher
Superior communication skills in working with technical and non-technical people
Ability to efficiently manage time and multi-task
We offer our employees competitive pay and great benefits!
(Medical, Dental, Disability Insurance; HRA and FSA; 401K; Paid Vacation, Holidays, and Sick Time)