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Mission Objective: Save + Revitalize Independent Pharmacy™
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Specialty Pharmacy Workflow

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Pharmetika is an integrated pharmacy workflow platform that focuses on patient engagement, operational efficiency, EHR-interoperability, and revenue generation.


Specialty Pharmacy Workflow

An integrated specialty pharmacy workflow frees employees to work smarter and focus on patient care.

Pharmetika’s cloud-based system is a powerful complement to your PioneerRx pharmacy software, integrating additional components designed specifically for specialty pharmacies.

Clinical Messaging and Data Exchange

Receive electronic health records through this online messaging platform to ensure that all health professionals involved with your patients are giving the best care possible and working toward mutual goals.

Shipping Integration and Address Management

Once in the system, patients will have access to their own portal. Benefits include prescription refill reminders, prescription pickup, and tracking information. The shipping integration even allows electronic signatures on mailed prescription receipts.

Prior Authorization Management

The onboarding dashboard provides visibility to referrals, and status notifications are sent automatically when there is a status change to a prior authorization request. The software notifies you when PAs need renewal or need updated lab or assessment documentation.


This easy transfer software allows you to group patients according to pharmacy, obtain patient consent and pharmacist verification electronically, and provide the transferring pharmacy with status updates.


Create patient assessments and manufacturer reports that can be completed electronically. Choose from a Pharmetika template or create your own. Periodic scheduled assessments allow you to record information and track trends over time.

Payments / POS

The pharmacy point of sale and payment module is designed specifically for card-not-present workflows, but accepts in-store payments, as well. Accounting reports are generated directly from the pharmacy point of sale software.

Document Management

Optical character recognition scans each document so that the proper record is attached to the correct patient’s profile. Documents can be used to assign new tasks such as calling a patient or renewing prior authorization.

Phone Integration

All emails, text messages, call history and recordings, and voicemails are stored and linked to a patient’s online profile. Transcribed voicemails and refill orders submitted through IVR are set as tasks and arranged in the queue.

Sales Dashboard

Real-time updates give field reps all necessary specialty pharmacy software tools on one dashboard so that they can instantaneously resolve patient care problems. Reps are alerted when prescriber action is needed and can view prescriber activity and prescription statuses.

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We realized the potential for pharmacy to be disrupted. A new platform was needed that could tie workflow tasks from all aspects of the pharmacy ecosystem into a central hub. Only then could we provide a modern consumer experience.


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