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Mission Objective: Save + Revitalize Independent Pharmacy™
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Independent Pharmacy Podcast

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Independent Pharmacy Podcast

LIKE, SUBSCRIBE, AND RATE

Catalyst Pharmacy Podcast

Fuel Your Passion for Pharmacy

We are on a mission. A mission to save and revitalize independent pharmacy. On the Catalyst podcast, we dive into current events that are shaping how pharmacists approach their patients and their business. Fuel your passion for pharmacy, one conversation at a time.

Hosted by President of PioneerRx Jeff Key with cohosts Josh Howland VP of Clinical Strategy, Mark Bivins VP of Business Development, and Marsha Bivins Marketing Director.

Beyond The Scripts

Think Outside the Bottle

Where does patient care meet profitability? Certainly not in prescription filling alone. Join host Will Tuft on a journey to learn what the most successful pharmacies around the country are doing to maintain a lucrative business. Listen in on the conversations as he takes you Beyond the Scripts.

Hosted by Will Tuft – Director of Education at PioneerRx

12

Are You Stuck in the Provider Friend Zone?

Inspired to come to the United States by the cast of Beverly Hills, 90210, Amina Abubakar has faced any challenge to meet her goals. Approaching each roadblock as a solvable problem, Amina’s infectious optimism and hard work have brought her undeniable success both in her professional and personal life. Amina believes all pharmacists have value to give. Learn how to identify and communicate your value to providers and patients so that you never miss the opportunities that come to your door.

Hosted by Hosted By: Mark Bivins, VP of Business Development | Josh Howland, VP of Clinical Strategy

Beyond The Scripts

3

Med Sync: Getting Past the Tipping Point

Med sync requires a lot of work up front, but once you get to the tipping point - that’s when the hard work pays off. That tipping point is when you start to see a shift in the amount of work you’re putting in, and the time-saving benefits of med sync start to kick in. In order to get to this point, we have to flip the narrative. We have to remember that med sync shouldn’t feel like an upsell. We have to convince ourselves, our staff, and our patients of the true value it provides. And once you get that buy-in, you’ll be on your way to the tipping point.

Hosted by Will Tuft – Director of Education at PioneerRx

11

Networking and The Domino Effect

Is your pharmacy missing out on The Domino Effect? When you get outside of your pharmacy walls to network and build relationships in your community, the opportunities will start to form a chain reaction - just ask Brent Talley. Talley is the pharmacy manager at Hayes Barton Pharmacy in Raleigh, NC, and here he joins Jeff and Marsha to talk about how he is filling the gaps in his community. There’s always a problem to be identified, and if you can find it, your pharmacy just might be part of the solution.

Hosted by Jeff Key, President of PioneerRx | Marsha Bivins, Director of Marketing

10

Lobby Like It’s Hot

Everyone knows that the squeaky wheel gets the grease. If you want to see change, you have to get out there and advocate for it. Mindy Smith joins Mark and Josh to talk about ways to get involved in lobbying for the interests of community pharmacy and speaking to your local representatives (Donuts preferred, but not required). Mindy is the Vice President of Professional Affairs at Tabula Rasa HealthCare. She is passionate about the advancement of medication safety and giving pharmacists the tools they need to identify and prevent adverse drug events (ADEs). Pharmacists have the knowledge, they just need the right technology to help them apply it.

Hosted by Mark Bivins, VP of Business Development | Josh Howland, VP of Clinical Strategy

9

The Pharmacist That Doesn't Like Drugs

Ever since he was a child, Josh Rimany knew he wanted to help people. He didn’t know what exactly that would look like at the time, but today his journey has led him to independent pharmacy. Josh is the Founder & Chief Wellness Officer of Dilworth Drug & Wellness Center in Charlotte, NC. His goal is to empower patients to actually get better - not just use medicine to mask their symptoms. Jeff, Marsha, and “Josh #2” learn how Josh Rimany gets to the core of motivating his patients to live healthier lifestyles, the power of leveraging technology in this huge ‘social experiment’ we are all living through, and the Joshes dive into the controversial role of CBD in patient wellness.

Hosted by President of PioneerRx Jeff Key with cohosts Josh Howland VP of Clinical Strategy, and Marsha Bivins Marketing Director.

8

Trick or Treat: Opportunities in Disguise

For years, independent pharmacists have operated in uncharted territory - literally. Today, documenting clinical services is not only important for patient adherence, but for pharmacists to bill as providers. On this spooky edition of the Catalyst Pharmacy Podcast, Mark and Josh sit down with Barry Klein, owner of Klein’s Pharmacy in Cuyahoga Falls, OH with his wife, pharmacist, and business partner Ann. Barry isn’t afraid of new challenges like COVID-19 testing, piloting a Medical Services Organization, or fighting the stigma against mental illness. In fact, he is inspired by his patients to keep mastering new skills for them.

Hosted by Mark Bivins VP of Business Development and Josh Howland VP of Clinical Strategy.

Beyond The Scripts

2

Planting the Seed of Wellness

Good things come to those who wait. And by wait, we mean take risks, learn from mistakes, and deliver extraordinary patient care. Jennifer Palazzolo is the owner and pharmacist at Flatirons Family Pharmacy in Longmont, CO. She has gone from working years in a chain pharmacy to owning her own. Listen in as she and Will talk about her journey to ownership, functional medicine, and other clinical services as she stays true to her community’s values.

Hosted by Will Tuft – Director of Education at PioneerRx

7

Doug Hoey | A Conversation with NCPA CEO Doug Hoey

This weekend, the National Community Pharmacy Association (NCPA) hosted their 2020 Annual Convention where Jeff, Mark, and Marsha had the opportunity to sit down with CEO Doug Hoey. Growing up in his father’s pharmacy, Doug has transformed from a superhero in a small community to the head of a national organization, and he’s taking every eager pharmacy with him to the top. Learn first-hand how NCPA is advocating for independent pharmacies on provider status, the pharmacy payment model, COVID-19 vaccination administration, and more while getting to know the man at the front of it all.

Hosted by President of PioneerRx Jeff Key with cohosts Mark Bivins VP of Business Development, and Marsha Bivins Marketing Director.

6

Small Wins. Big Impact.

Morgan Miller knows that it takes a series of small wins to make a big impact. She advocates for her patients by working with local clinics and manufacturers to get them the services and medications they need - especially when no one else will. Morgan is the Director of Specialty Pharmacy at Alps Pharmacy and Founder of Remedy - a functional medicine consulting service. Our hosts Mark and Josh recall the first time they visited Morgan to interview her as one of PioneerRx’s Pharmacy Leaders, and they catch up with her to see what new ideas she’s been working on.

Hosted by Mark Bivins VP of Business Development and Josh Howland VP of Clinical Strategy.

5

Forming the Human Connection

Tony Willoughby believes that independent pharmacy should be relational, not transactional. Forming human connections with both your patients and with the physicians you collaborate with is a powerful way to bring more value as a pharmacist. Tony is the President of Catalyst Health Rx and President of Population Health at StratiFi Health, where he helps manage a clinically integrated health network of pharmacists and physicians. Join Jeff, Mark, and Marsha as they learn how building strong relationships has helped the Catalyst Health Network thrive in their communities.

Hosted by President of PioneerRx Jeff Key with cohosts Mark Bivins VP of Business Development, and Marsha Bivins Marketing Director.

4

Baby Bump Up Your Marketing Game

Stacy Welling may not have followed the traditional route to pharmacy ownership, but that didn’t stop her from creating a highly successful service and product line that fills a major gap in her community. Stacy is the owner of Whaley’s Pharmacy, Inc. with three locations in Jefferson City, Missouri. She is also the founder of Whaley’s Baby, a line of products and services for women and babies before, during, and after pregnancy. Jeff, Josh, and Marsha explore how marketing and innovation have shaped this dynamic business.

Hosted by President of PioneerRx Jeff Key with cohosts Josh Howland VP of Clinical Strategy, and Marsha Bivins Marketing Director.

Beyond The Scripts

1

The Greatest Medicine of All

The greatest medicine of all is teaching people how to not need it. Michael Muniz is inspired by this every day as he helps people turn their lives around through the use of functional medicine. Michael is a trained pharmacist, nutritionist, surgical tech, President-Elect of the Texas Pharmacy Association, and owner of My NuRx Pharmacy in Harlingen, TX. Our host Will Tuft follows Michael’s inspiring journey that led him to the unique care model that he follows today.

Hosted by Will Tuft – Director of Education at PioneerRx

3

Tripp Logan: The Renaissance Man of Pharmacy

Tripp Logan is truly the Renaissance Man of Pharmacy. He is a co-owner of L & S Pharmacy in Charleston, MO, COO of Enhanced Service Pharmacy Alliance, Partner and Consultant at MedHere Today, NCPA Innovation Board Member, CPESN Luminary, and a dedicated father and husband. He’s always ready to show up for his family, his community, and his patients. Jeff, Josh, and Mark get an inside look at the innovative projects Tripp takes on, all while getting to know the man behind the machine.

Hosted by President of PioneerRx Jeff Key with cohosts Josh Howland VP of Clinical Strategy, and Mark Bivins VP of Business Development.

2

Could You Pass the Sniff Test?

Today we welcome our good friend Gina Groves, the very first pharmacy technician at PioneerRx who shaped our entire support model. Gina sits down with Jeff, Josh, and Mark to talk about the COVID buzz and innovative solutions she hears while talking to pharmacies. They further discuss vaccinations and employee screenings (a new sniff test?), while addressing new workflows for remote pharmacy operations.

Hosted by President of PioneerRx Jeff Key with cohosts Josh Howland VP of Clinical Strategy, and Mark Bivins VP of Business Development.

1

Speculations on a Post COVID-19 World

2020 has been filled with abrupt change in the healthcare landscape and in our day-to-day lives. But are these changes here to stay? On this episode, the guys predict what the future will hold in a post-pandemic world. They cover everything from normalizing temperature checks and mask-wearing, to immunizations and telehealth.

Hosted by President of PioneerRx Jeff Key with cohosts Josh Howland VP of Clinical Strategy, and Mark Bivins VP of Business Development.

Catalyst + Beyond The Scripts

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