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Featured Feature: Automatic COB Billing


Arnela Jusupovic - September 11, 2020 - 0 comments

When patients rely on multiple third parties to cover their medications, you can count on PioneerRx to help you through the Coordination of Benefits (COB) process. Don’t get stuck sending each claim one at a time and waiting for a response. With PioneerRx, you can submit claims to both the primary and secondary third parties automatically right in the software. Instead of holding up the workflow by waiting on an answer, you will receive an accepted or rejected claim immediately.

Vip Patel, owner and Pharmacist-In-Charge at Gurley’s Pharmacy in Durham, NC, has enjoyed all the capabilities of PioneerRx since 2012. Patel’s pharmacy uses the COB Billing features frequently, and he even suggested enhancements that were implemented by our development team. “We love PioneerRx! No doubt, it’s one of the best softwares out there,” Patel begins. “Originally, [we] had a number of steps to complete COB Billing because we were processing quite a few manufacturer coupons and other programs like that. PioneerRx worked with us to create fast-action steps to speed up the process.” We value our users’ ideas and suggestions so PioneerRx may continue to offer smarter, streamlined pharmacy solutions.