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Featured Feature: Patient Notifications


Arnela Jusupovic - July 22, 2020 - 0 comments

Patient Notifications

PioneerRx’s pharmacy software simplifies patient communication with Patient Notifications. You can store a patient’s email address and mobile phone number in their profile, and even mark their preferred method of contact. Let patients know when their prescriptions are ready with an “Rx Ready” alert, which sends an email or text to the contact information listed on file. This notification is sent once the patient’s prescriptions are scanned into the Will Call bin. PioneerRx also allows pharmacies to send notifications to patients on their birthdays to add that personal touch to patient interactions. Whatever the message is, the software makes it easy to quickly notify your patients directly in workflow.


Since 2013, AllHealth Network Pharmacy in Parker, CO, has used the PioneerRx pharmacy software to offer quality patient care and an extensive list of additional patient services. Pharmacist-In-Charge Brandee Butt and her staff use Patient Notifications to keep their patients informed on the status of their prescriptions. “It completes the communication…they know exactly when their medications are ready, how many they’re picking up, and how much their copay is before they even come to the pharmacy,” Brandee explains. “The patients love it because they’re not wasting a trip to the pharmacy. It’s that complete communication that saves them time and effort as well.” Pharmacists like Brandee strengthen patient relationships with help from PioneerRx’s Patient Notifications.