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Featured Feature: Support Services


Caitlin Sattler - June 5, 2019 - 0 comments

This image links to a blog that talks about support services you get with pioneerrx pharamcy software system.

Only the top pharmacy management systems equip pharmacies with the tools needed to track the DIR fees that wreak havoc on profit margins. PioneerRx makes it easy to track third party DIR fees and note the percentage or dollar amount on their profiles. Now, independent pharmacies can take an active role in monitoring clawbacks and finding more profitable solutions to keep their businesses successful.

Kelvin Lee, Pharmacy Director at Tulalip Clinical Pharmacy in Tulalip, WA, “Rachel is very knowledgeable and easy to work with. She comes through for us so much. She’s helped us with a few development projects. Just recently, we asked for a customized report for our building purposes. There’s no report in the system for that, and she helped us with that,” Kelvin recounts. “We also contact Accounting Support for billing questions, and since we purchased our hardware through PioneerRx, we talk to hardware when we have questions or something isn’t working right.”