Pharmacy software installation may be considered stressful, but PioneerRx ensures a smooth journey from start to finish. After the sales process, each new PioneerRx customer is assigned an Installation Coordinator as their point of contact. These coordinators are available to the pharmacy staff to address any questions and issues that arise during install preparation.
Goodlark Pharmacy at Fairview in Fairview, TN, recently underwent its third installation with PioneerRx’s pharmacy system. CEO and pharmacist John Kelsey has participated in all three, and he finds the experience to be hassle-free. “This was our third pharmacy, but it was our first to open from the ground up instead of a conversion. I think that the service — from the beginning with the Installation Coordinators up until now when we call into Support — has been great for us,” John relays. “If this new store goes well, hopefully there will be more installations in the future!” More pharmacies are starting their path to better technology with the help of PioneerRx’s Installation Coordinators.