Is your fax machine slow and unpredictable? Do you sit around waiting for faxes to go through, and always have to deal with troubleshooting hardware issues?

Now, there’s an easier way. With the new PioneerRx Cloud Fax capability, pharmacies can send and receive faxes digitally through the software - no fax line, fax modem, or fax machine necessary. All you need is internet access.

Cloud Faxes process and show up in the software in real time - no more modem dialing or busy signals. With Cloud Faxing, you’ll save counter space, reduce noise and distractions from a fax machine, eliminate paper waste, save money on supplies, and make hardware problems a thing of the past.

The Cloud Fax server is HIPAA-compliant and HITRUST-certified, so all of your information is stored securely within your PioneerRx pharmacy software.

PioneerRx pharmacies that are using the Cloud Fax feature are already seeing the benefits of a paperless fax system. Lynn Bontrager, a pharmacist at Gil Drugs in Valparaiso, IN, is thankful for the way it has transformed their workflow.

“Before this, we were printing out our faxes, walking up a long flight of stairs to our fax machine and manually faxing between 10 to 30 pages a day. It was very time consuming and our fax machine was not reliable,” she says. “The Cloud Fax feature allows us to save time and to be more confident that our faxes are going through.”

Nikky Nordeen, a pharmacy technician at Gil Drugs, agrees.

Cloud Fax has been working extremely well and we are happy that we do not have to print [faxes] out anymore!”


PioneerRx pharmacies that are interested in adding Cloud Fax to their store can sign-up directly within their pharmacy software. For more information about transitioning to Cloud Fax at your pharmacy, contact your PioneerRx Account Manager today or visit PioneerRx University and watch the “May Spotlight Webinar - New Communication Solutions”.

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